Because Process Matters

Posts Tagged ‘Process Improvement

Who Drives an Enterprise Architecture Initiative?

Posted by: Alison Cooley in: ● June 2, 2011

Who drives an enterprise architecture initiative? Does it come from an enterprise architect? Maybe it’s a request from IT? Or perhaps it comes from a business unit looking to solve a serious and specific problem… Of course the answer really depends on the problem you are trying to solve. The reality is that any of [...]

Achieving Operational Excellence

Posted by: Sandra Moran in: ● May 26, 2011

In my post last Monday, I discussed that if you leverage enterprise architecture (EA) disciplines and solutions during the business process design phase of your business process management (BPM) projects you can better discover what your best practices are.  However, establishing visibility into your operations, and understanding how and why the top performers and departments in [...]

Six Strategies for a Successful Center of Excellence

Posted by: Alison Cooley in: ● April 14, 2011

Few organizations, less than 20% according to a recent study by Robert Kaplan and David Norton, are able to execute successfully on their business strategy1. Implementing the right business improvements is nearly impossible when you have no clear understanding of how your business’ strategy, processes, people and content are interconnected.  Many of today’s successful organizations [...]

3 Reasons Organizations Need Capability Maps

Posted by: Alison Cooley in: ● March 16, 2011

Organizations are made up of thousands of capabilities, each individually responsible for what the organization must do to successfully perform any type of business activity.  With thousands of capabilities supporting multiple business units, it becomes difficult to see and understand how the people – and the technology that supports them – work together to perform [...]

The Top 5 Capabilities You Want From BPM Suites

Posted by: Alison Cooley in: ● March 8, 2011

What do you want to achieve by using business process management (BPM) software?  Address compliance and risk management issues?  Improve your customer service?  Integrate data across existing applications? To achieve these goals, some organizations look to leverage a robust BPM suite, while others are simply trying to improve their processes using BPM.  Regardless of intentions [...]

Connecting Strategy with Execution

Posted by: Process Matters Blogger in: ● January 10, 2011

Like clockwork, every January we look back on the past year, reflect on the things we accomplished, and begin to come up with a list of things we wish to achieve in the New Year.  In organizations, often we find that in the beginning of the New Year we are hit with the cold hard [...]


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