Posts Tagged ‘Metastorm BPM’
The Buzz from our User Summit: Live Demo of Social & Mobile BPM
Posted by: Derek Weeks in: ● November 17, 2011
At our annual User Summit (Nov 7 – 9) in Reston, VA, one of the most talked about presentations was the demonstration of OpenText’s new mobile and social BPM capabilities. Steve Russell, SVP and CTO of our business process solutions group, walked the audience of over 400 attendees through a scenario where people were: • interacting [...]
How to Start a BPM Initiative: A Lesson from Early Adopters
Posted by: Derek Weeks in: ● October 26, 2011
Business process management (BPM) initiatives are growing in popularity because thousands of organizations have proven the measurable value BPM can deliver at a lower cost and in a dramatically shorter time than with traditional solution development approaches. Early BPM adopters have achieved an exceptional amount of success in their BPM deployments and there is a [...]
Mobile BPM: Connecting People to Process Wherever They Are
Posted by: Derek Weeks in: ● October 17, 2011
In an increasingly more mobile society, work is not completed only in the office – it is often done on-the-go using a mobile device. Unsurprising to most, a study conducted by Morgan Stanley indicated that 91% of all U.S. citizens have their mobile device within reach twenty-four-seven. To take this even further, in a recent [...]
3 Tips to Improve New Client On-boarding
Posted by: Derek Weeks in: ● September 27, 2011
In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at [...]
Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements
Posted by: Deb Miller in: ● September 26, 2011
I just returned from this year’s Forrester Business Process Conference (#BPF11) in Boston and once again gained some great industry insights. I was especially taken by the keynote from Forrester’s Craig Le Clair who has done some outstanding work on the role of dynamic or adaptive case management in achieving business improvement. Craig was joined [...]
Must See Guide to Forrester Business Process Forum 2011
Posted by: Derek Weeks in: ● September 20, 2011
The Forrester Business Process Forum in Boston, Mass. is just three days away, and they’ve put together two jam-packed days of keynote addresses, cutting-edge sessions and networking designed to help attendees better understand the new trends in customer engagement. Taking a look at the agenda, which is available online, we’ve put together a short list of [...]
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