Posted by: Theodore Papailiou in: ● May 16, 2012
Three weeks ago I was asked to attend the Gartner BPM Summit to work my company’s both. Over the years I have developed a love/hate relationship for these events. On the one hand, I love talking to attendees and learning about their work, the challenges they face, and thinking about how we “BPMers” can help [...]
Posted by: Deb Miller in: ● March 1, 2012
How the people side of change impacts business transformation results People are the hardest part of business change. If you want to increase the chance of success of change efforts, you need to emphasize not just the quality of the technical solution, but also the role that stakeholders play in the process change itself. Despite [...]
Posted by: Derek Weeks in: ● February 14, 2012
Years ago when I was in school, I asked my business professor to share a bit of advice that he had found invaluable throughout the years. He offered me a simple quote, “Keeping score, improves the score.” I cannot count the number of times I’ve been reminded of that bit of advice. The idea of knowing what [...]
Posted by: Derek Weeks in: ● September 19, 2011
Every six months we run a survey about how people are using SharePoint. Some surprising results have been revealed. For instance, in the survey running now through October 1st, we see that BPM/workflow is the #1 third-party app being considered for running on top of the SharePoint platform. In the last survey from Winter 2011, [...]
Posted by: Derek Weeks in: ● May 23, 2011
Achieving process excellence is possible. To do it you can start by bringing together the top performers within your organization to capture what it is that makes them good at what they do. This isn’t always easy because many top performers can’t always easily articulate the underlying reason for their success. We see these top [...]
Posted by: Derek Weeks in: ● May 11, 2011
The Gartner Enterprise Architecture Summit in London came to a close yesterday. After two days of insightful keynotes, analyst presentations, workshops and networking, it was clear that business processes and EA are inherently and necessarily linked to one another. In a recent Gartner survey, improving and aligning business processes was cited as an EA priority [...]