Posted by: Sandra Moran in: ● October 26, 2011
Business process management (BPM) initiatives are growing in popularity because thousands of organizations have proven the measurable value BPM can deliver at a lower cost and in a dramatically shorter time than with traditional solution development approaches. Early BPM adopters have achieved an exceptional amount of success in their BPM deployments and there is a [...]
Posted by: Derek Weeks in: ● October 21, 2011
IT organizations are faced with a growing set of user expectations from the lines of businesses they support. The mismatch of expectations is being accelerated by the now ubiquitous access to Facebook, LinkedIn, Skype, personalized portals like iGoogle, and iPhone or iPad. The growing use of these technologies has evolved millions into technology and social savvy [...]
Posted by: Elizabeth Edwards in: ● October 7, 2011
Let the countdown begin! There are only thirty-one more days until the OpenText BPM User Summit and we couldn’t be more thrilled. This year we are combining two powerhouse organizations – Global 360 and Metastorm – to give our customers the best user summit to date. During the summit we will be unveiling the new [...]
Posted by: Derek Weeks in: ● October 3, 2011
The results of our How are Businesses using Microsoft® SharePoint® in the Enterprise? Fall 2011 Market Survey are out and there are several interesting trends regarding how businesses are leveraging SharePoint. This survey is conducted every six months to help businesses better understand how organizations are driving value out of their SharePoint investment and key [...]
Posted by: Alison Cooley in: ● September 27, 2011
In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at [...]
Posted by: Deb Miller in: ● September 26, 2011
I just returned from this year’s Forrester Business Process Conference (#BPF11) in Boston and once again gained some great industry insights. I was especially taken by the keynote from Forrester’s Craig Le Clair who has done some outstanding work on the role of dynamic or adaptive case management in achieving business improvement. Craig was joined [...]