Posted by: Derek Weeks in: ● October 3, 2011
The results of our How are Businesses using Microsoft® SharePoint® in the Enterprise? Fall 2011 Market Survey are out and there are several interesting trends regarding how businesses are leveraging SharePoint. This survey is conducted every six months to help businesses better understand how organizations are driving value out of their SharePoint investment and key [...]
Posted by: Alison Cooley in: ● September 27, 2011
In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at [...]
Posted by: Deb Miller in: ● September 26, 2011
I just returned from this year’s Forrester Business Process Conference (#BPF11) in Boston and once again gained some great industry insights. I was especially taken by the keynote from Forrester’s Craig Le Clair who has done some outstanding work on the role of dynamic or adaptive case management in achieving business improvement. Craig was joined [...]
Posted by: Wendy Werve in: ● September 20, 2011
The Forrester Business Process Forum in Boston, Mass. is just three days away, and they’ve put together two jam-packed days of keynote addresses, cutting-edge sessions and networking designed to help attendees better understand the new trends in customer engagement. Taking a look at the agenda, which is available online, we’ve put together a short list of [...]
Posted by: Derek Weeks in: ● September 19, 2011
Every six months we run a survey about how people are using SharePoint. Some surprising results have been revealed. For instance, in the survey running now through October 1st, we see that BPM/workflow is the #1 third-party app being considered for running on top of the SharePoint platform. In the last survey from Winter 2011, [...]
Posted by: Process Matters Blogger in: ● September 16, 2011
We are thrilled to announce that for the 7th consecutive year, OpenText Metastorm’s enterprise portfolio has been named as a Trend Setting Product of 2011 by KMWorld Magazine! KMWorld recognizes OpenText Metastorm for demonstrating clearly identifiable technology breakthroughs that service a full spectrum of constituencies, especially customers, while seamlessly integrating into enterprise-wide environments. This year [...]