Posted by: Michelle Dufty in: ● July 13, 2012
These days, it seems that business and IT conversations just about everywhere are revolving around that same 4 themes – Big Data, social collaboration, mobile applications and cloud computing. These IT megatrends are in the forefront of the minds of IT executives and solution providers alike. And, if you aren’t thinking about them, you should [...]
Posted by: Deb Miller in: ● June 15, 2012
Understanding how to handle customer needs and expectations is critical to success. From better service levels to lower costs to new, innovative product offerings, the pressure is on for organizations to go above and beyond. And, as consumerization continues its exponential growth, organizations need to find better ways to meet the ever-changing demands of their [...]
Posted by: Deb Miller in: ● May 17, 2012
Loan processes are complex. From loan origination to underwriting to closing, there are many moving parts for each application, creating unwanted and unnecessary bottlenecks along the way. Earlier this year we formally surveyed banking executives from across North America to help us better understand the pitfalls within loan processing. One of the most surprising results [...]
Posted by: Derek Weeks in: ● April 24, 2012
For years, we have been known for our ability to rapidly deliver BPM solutions to our clients. It is also known that as a result of our intuitive user experience, many of our customers have quickly become self-sufficient in building a large portfolio of automated processes across their businesses. Many customers have over hundreds processes [...]
Posted by: Derek Weeks in: ● April 16, 2012
It’s that time of year again – the Gartner BPM Summit – where all of the business process management (BPM) gurus are set to gather together in Baltimore to discuss what is going on in the BPM world. The hot topics this year, not surprisingly, include case management, mobility, gamification and social media, and basic [...]