Because Process Matters

Revisiting EA and BPM

Posted by: Metastorm PR on: August 3, 2009

Often times in this blog, we discuss the relationship between EA and BPM. We visit this topic again in this E&P magazine article, which features Laura Mooney, Metastorm VP of Corporate Communications, and a Metastorm customer. The article discusses how the customer, a multinational oil company, had been struggling with managing its information technology due to its rapid growth resulting from a series of acquisitions.

The $12-billion business adopted the Metastorm BPM Suite® and Metastorm ProVision® to achieve a high degree of control over its most sensitive and critical business processes, and to have a single process layer that ties together its various applications with the human-centric tasks they support. With both solutions, the customer was able to align strategic objectives with execution results, according to Mooney. “They started with the architecture piece and identified what areas of the business they wanted to improve. Then they brought in BPM to execute the identified changes. They addressed sales-order processes, which dropped losses from 8% to 1%, and field supply management to transmit real-time information to the gas stations with a customized version of the software.”

In addition to these benefits, their new architecture allows them the flexibility to adapt to market conditions and change processes very quickly. This new ability gives them a strong competitive edge that they didn’t have before.

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