OpenText Smart Process Applications: At the Intersection of Social Street and Core Systems Ave
Posted by: Derek Weeks on: March 5, 2013
Last week, I helped kick off OpenText’s EIM Days in Washington DC (the first of 22 cities we will visit) with a conversation around OpenText’s Smart Process Applications. Smart Process Applications are near and dear to our heart at OpenText as they encompass not just BPM and DCM technologies, but bring our integrated EIM portfolio (e.g., Content Server, Capture Center, StreamServe, LearnFlex) into play, helping our customers dramatically change the way they manage dynamic and human-centric processes in their businesses. In addition to providing the integrated EIM technologies, we are also bringing forth out-of-the-box process models, logic, dynamic forms, and persona-based user interfaces that accelerate design and deployment of our solutions. Cool stuff that excites the geeky and business sides of my brain.
Part of the discussion last week in DC revolved around the collaborative and social nature of Smart Process Applications. I remarked how many of us use tools like Twitter, LinkedIn, and Facebook in our personal lives, while realizing that the same capabilities are rarely offered inside the firewall. If you work at a mid-sized or big company, you probably know that it is easier to find your internal expert on finances, facilities, or industry marketing on LinkedIn than it is to search a company directory. You also realize that you can share information or news on a Facebook wall with your friends in seconds, but sharing news, asking for advice, or offering business updates usually happens inside the firewall via email that clutters up your Inbox.
The Many Faces of Case Management: Operational Excellence for the Energy Sector
Posted by: Deb Miller on: February 6, 2013
This is a CMSWire cross-post.
I am increasingly interested these days in solutions that meet industry-specific requirements. Vertical solutions are compelling because they focus on solving a critical pain point or gaining a competitive advantage within an industry.
The Curious Case of the Courts’ CIO: How ACM Solves the New Service Delivery Challenge
Posted by: Deb Miller on: January 8, 2013
This is a CMSWire cross-post.
Let’s start 2013 by considering how the CIO function can deliver new solutions to your enterprise when as much as 80 percent of the IT budget goes to just keeping the lights on, maintaining your current systems. With market conditions forcing increased cost cutting, and a distinct trend to place more of the technology decision making and buying power in the hands of the business, the mystery of successful delivery is getting harder for the CIO to solve.
Case Management Top Influencers Study: Academics and Standards Organizations Driving Case Management Knowledge, Growth, Adoption and Evolution
Posted by: Michelle Dufty on: November 15, 2012
Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential individuals within academic and standards organizations that are driving Case Management knowledge, growth, adoption, and the ideas to evolve Case Management into a more strategic business platform.
View the list of influential individuals within academic and standards organizations now, as well as bios, images, and links to additional information for each member of The Case Management Top Influencers Study. Learn why they are so influential in the field of case management.
Case Management Top Influencers Study: System Integrators and Vendors Driving Case Management Knowledge, Growth, Adoption and Evolution
Posted by: Michelle Dufty on: November 8, 2012
Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential system integrators and vendors driving Case Management knowledge, growth, adoption, and the ideas to evolve Case Management into a more strategic business platform.
View the list of system integrators and vendors now, as well as bios, images, and links to additional information for each member of The Case Management Top Influencers Study. Learn why they are so influential in the field of case management.
How Adaptive Case Management Can Help in the Battle for Same Day Delivery
Posted by: Deb Miller on: November 6, 2012
This is a CMSWire cross-post by OpenText’s Deb Miller (@DebsG360) Nov 6, 2012
