The expression “eating our own dog food” commonly means “using our own products,” and was popularized during the dotcom craze after a Microsoft manager used the phrase to challenge the company to use its own products more frequently across the organization.

At Metastorm we leverage our own enterprise software portfolio to analyze, automate and improve our own business processes – primarily because it enables us to gain true and measurable results and experience the very same value proposition that we offer our own customers.

Describing a few of the many ways Metastorm uses its own software to achieve enterprise optimization, Kevin Haugh, Vice President of Product Management and Marketing for Metastorm, said, “For years Metastorm has been using its own business process management (BPM) suite to automate, manage and monitor both critical customer-facing business processes as well as internal support processes. On the mission critical side we use our BPM products extensively for such things as product management and development processes, customer support and call center processes, and automated multi-platform and scalability testing processes.

We also use our Enterprise Architecture (EA) and Business Process Analysis (BPA) tools to model everything from our internal business architecture and processes to the design and maintenance of our underlying product architectures.”

With over 30 internal and customer-facing processes deployed on Metastorm BPM®, Metastorm ProVision® and Metastorm Integration Manager, we have leveraged our own software solutions to generate efficiency, increase productivity, improve customer response time, and ultimately improve the quality of our software through continuous use across a variety of key areas.

At Metastorm, we have effectively tied our own business strategy to execution to achieve a superior level of business resource optimization, and are proud to be our own success story.

Learn More about how Metastorm uses the Metastorm Enterprise software portfolio.

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