Metastorm was featured in the June 2010 issue of KM World, in an article that brings up some really interesting points about compliance in the healthcare industry. The piece, aptly titled “Compliance: strategies for healthcare,” discusses technologies that healthcare providers use to meet both regulatory and hospital policy requirements. A section of the article highlighted how BPM solutions play an important role in healthcare compliance, including insight from Neal Lohmann, director of business transformation solutions at Metastorm (see page two of the online article).

Neal makes an interesting parallel between financial regulations, such as Sarbanes-Oxley, with healthcare compliance, noting that only the processes that touch financial matters need to be included in the governance reporting strategy. For healthcare compliance, Neal says the same targeted approach used for financial regulatory requirements can be used for the Health Insurance Portability and Accountability Act (HIPPA). In the article Neal states, “BPM software allows customers to track and control who has access to the information flow and how that occurs, which is essential for HIPAA compliance.”

Metastorm has worked with several hospitals to implement BPM solutions that automate specific processes that are essential for compliance, regulatory requirements and the overall efficiency of their organization. A 238-bed osteopathic teaching hospital located in Grand Rapids, MI for example used BPM to improve the efficiency of key functions in the hospital. And, a 442-bed North Carolina not-for-profit hospital also used BPM to facilitate administrative functions including incident reporting, financial planning, job posting, and employee new hire and termination processes.

By putting the right technology in place, these healthcare providers will be able to meet HIPAA requirements and others while at the same time reduce overall costs.

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