Today Metastorm announced that Mortgage Technology Magazine has named a Metastorm customer a finalist for the 2009 Servicer of the Year Award in recognition for its innovative use of technology to drive collaboration and optimize the servicing of commercial mortgage loans. The customer is one of the nation’s largest commercial real estate mortgage banking firms. The company uses Metastorm BPM as the foundation for many of its core processes to increase visibility, meet borrower and lender requirements, and instill transparency and governance across its operations.

Metastorm BPM acts as a process orchestrator across a variety of its systems – including its FICS commercial servicing system, email, and its imaging system. Since adopting BPM technology, the company has reduced paper, improved collaboration between regional offices, and become more agile in its ability to respond to change and focus on process improvement.

For more information on this announcement, read the press release.

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