Although it seems that spending money is somewhat contradictory to the slew of fiscal pressures a number of companies face today, one of the eye-opening statistics we learned from our customer survey was the number of ways Metastorm software was helping organizations survive the recession. Among these business advantages were:

• Increased employee productivity (67% of respondents)
• Greater control and visibility (64% of respondents)
• Lower costs (46% of respondents)
• Reduced risk (33% of respondents)

In a recent article in Network Computing, Elsie Olding, analyst for Gartner wrote an article that explained why an economic slowdown can be the best time to replace inefficient business processes. Olding asserts that although many organizations are running BPM projects, they have not made the shift to strategic programs. She says that in times of the down economy, there is no better time for companies to implement BPM programs because they will enable them to bridge the gap between strategy and results.

In her article, Olding also outlines the major activities of a successful BPM program. Among these tactics are sponsorship, specific objectives and a defined outcome, education and training, opportunity analysis and a program road map. While we have discussed the positive results of specific BPM projects, we thought Olding provided some interesting insight into how a successful BPM program is planned and initiated.

In summation she notes, “BPM can make the difference between stagnation, survival or growth.”

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