Dennis Byron of ebizQ recently comments that the “basis of a good BPM foundation is the process discovery effort” in part 1 of his article, “Building BPM on a Process Discovery Foundation: Part I of II.”

Process discovery, as the name implies, is necessary to better understand an organization’s human-centric processes prior to undertaking business process improvement and automation efforts.

Dennis notes that “because process discovery for BPM purposes is an ongoing operation, the advice to do the discovery before choosing the technology only applies once.”

To help you with the discovery process, Metastorm released its latest version of Metastorm Discovery last July. Metastorm Discovery, part of the Metastorm ProVision® offering, is an interactive process discovery software tool designed to enable faster and more accurate collection of data, process understanding, and process metrics that can be used to drive business process modeling, improvement, and optimization efforts. Version 6.4 introduced enhanced capabilities for wireless data collection, improved reporting capabilities, and tighter integration with Metastorm ProVision for process modeling and optimization.

For example, organizations can use Metastorm Discovery to quickly engineer a process metric study, provide process participants with a hand-held PDA interface to self-record their activities and related events, generate standard process analysis reports, and then directly use the new data in Metastorm ProVision for advanced modeling and further statistical analysis. It is not uncommon for a group of 20 study participants to generate in excess of 8,000 data points in two weeks, and Metastorm Discovery eliminates the need for scarce, high-cost business analysts or consultants to sit, observe, and time workers and manually aggregate and analyze the collected data — instead all of it can be automated and participant-driven through Metastorm Discovery.

To read more about this product, click here.

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