Like clockwork, every January we look back on the past year, reflect on the things we accomplished, and begin to come up with a list of things we wish to achieve in the New Year.  In organizations, often we find that in the beginning of the New Year we are hit with the cold hard facts.  We didn’t quite meet the target numbers we set for ourselves in 2010, and now it is our responsibility to figure out why. 

Organizational leaders spend countless hours analyzing, planning, and mapping out how specific people – in a variety of departments and locations – will all come together to achieve common strategic goals related to profitability, customer service and support, market leadership, business agility, and competitive differentiation.  However, much like your personal new year’s resolution, you get busy and the daily and unexpected demands of your work week take over and things begin to fizzle out.  You assume you are all working towards these goals, but the fact is there is a disconnect.  Oftentimes, what your organization needs is take a step back and figure out exactly how effective you are at executing these strategies.  Getting fresh ideas for your approach could be as simple as attending a thought leadership conference and networking with others who face similar challenges.

To jump start our new year, Metastorm will be the lead sponsor of the IQPC Next Generation Business Process Management Summit in Orlando, FL, January 17-20.  At the event, Neal Lohmann, director of business transformation will take part in a six-member BPM panel debate, which will discuss the reality of customer-centric business operations, whether IT or operations drive business process management initiatives, how to combat resistance to change, and ways to implement business process excellence strategies to achieve results.

Metastorm customer, Spring Garcia, special staff supervisor at the State of Louisiana Office of Community Development Disaster Recovery Unit, will deliver the keynote address of the event.  Attendees will be able to hear how the Disaster Recovery Unit of Louisiana uses the Metastorm BPM software suite to align their strategy with execution, ensuring that critical systems and processes are operating when they are needed the most – in times of life-threatening crisis. 

Whether or not you are able to attend the event in person, you can access some of the online resources available from IQPC and Metastorm.  In this podcast interview between Laura Mooney, vice president corporate communications for Metastorm, and Diana Davis, editor for Six Sigma and Process IQ, Laura discusses how organizations can work together in 2011 to mend the gap between strategy and execution. Laura explains that organizations need to enhance the collaboration between the people who come up with strategic objectives and the people who are executing these objectives on a day-to-day basis.  By pulling these groups together and determining the right way to reach the targets, organizations will achieve enterprise-wide visibility and eliminate siloed departments, practices and information.     

To register and find more information about Process through Process Week and the Next Generation BPM Summit, go to http://www.bpm-summit.com/.   To access additional online resources from Metastorm, visit http://www.metastorm.com/ and click on Downloads for access to podcasts, whitepapers, videos and customer case studies.   We hope you have a successful start to your new year!

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