Expand your universe! The 2011 Metastorm Global User Summit and Partner Symposium is taking place November 7-9^th at the Hyatt Regency Reston in Virginia. 

Regardless of where you are on the spectrum of enterprise architecture, business process analysis, and business process management, there is opportunity to innovate and extend your reach to drive further strategic and operational improvements. 

Join us this November to explore:

–   Best practices for your transformation initiatives

–   How leveraging social BPM and online collaboration tools can support your process improvement efforts

–   New Metastorm Cloud technologies and how they help build a stronger EA roadmap for success

–  The future of Metastorm’s software applications and solutions

Stay tuned for more about the Metastorm Global User Summit registration information and program details!

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Before it even passed as legislation, Allergan proactively took steps to meet the mandates listed in the Physician Payments Sunshine Act and ensure that technology was in place to support overall corporate compliance and risk management efforts.  In doing so, Allergan implemented BEACON – a formal compliance and reporting program subjected to regular reviews, built on Metastorm BPM.  Rather than just focusing on reporting, Allergan chose a Business Process Management (BPM) solution to ensure it had better insight and control over its underlying business processes, as well as the ability to proactively analyze and making ongoing improvements.

In an article published by CIO Magazine last week, How Botox Battles Compliance Wrinkles, Allergan CIO Sue-Jean Lin discusses how Allergan was able to meet its new compliance burdens using Metastorm BPM.

For more information about Metastorm’s Aggregate Spend Solution, I encourage you to sign up to watch a free demo and explore our Life Sciences solution page.

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For the sixth consecutive year, the Metastorm Enterprise software portfolio has been named by KMWorld as one of the Trend Setting Products of 2010. KMWorld recognizes Metastorm for demonstrating clearly identifiable technology breakthroughs that service a full spectrum of constituencies, especially customers, while seamlessly integrating into enterprise wide environments.

Additionally, today Metastorm announced that Inc. magazine named Metastorm to its Inc. 5000 list, representing the fastest-growing, privately held companies in the United States. Inc. ranks the organizations based on overall revenue growth over a three year period.

Metastorm is committed to developing industry-leading EA, BPA and BPM software and solutions that improve overall enterprise effectiveness and optimization. As always, we are honored to receive industry awards recognizing and commending our ability to deliver a strong, proven software portfolio.

Interested in learning more about Metastorm? Explore the complete list of Metastorm’s industry awards and industry analyst credentials. The ongoing recognition we receive from third parties is a testament to the value that our software delivers to end customers. We encourage you to explore some of these customer success stories to gain insights for your own initiatives.

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Business process analysis and management software enables organizations to design and implement optimal customer service processes, resulting in a world-class customer chain that supports all points of interactions between the business and the customer.  When Hewlett-Packard needed help converging and simplifying complex, global customer service processes, they turned to business process analysis and management software to get the job done.  In a recent video interview, Bill Riordan, customer service and support manager of Hewlett-Packard, shares how they are successfully deploying business process management tools to uncover and transform their global processes. HP’s customer service programs provide support for 132 countries.  Using software as the basis for their BPM infrastructure, they were able to identify and analyze 1,500 disparate global processes and improve and consolidate them into 100 universal processes.

Watch more customer video interviews and read over 100 customer success stories.

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It is an honor to be consistently recognized as an innovative, market leader in enterprise software.  At Metastorm, we strive to design and develop products that deliver the best enterprise effectiveness and business results.   Our main priority is our customers and partners, and we are focused on delivering the most optimal software and solutions for their business practices.  We are always pleased in not only our success, but how our products have empowered the business practices of our customers.

Our deep industry knowledge has positioned Metastorm as a leader in enterprise software for both on-premise and SaaS deployments, and we are excited to continue to build and uphold our progressive reputation.  I encourage you to stay tuned to see the exciting things Metastorm will be doing in the upcoming months.

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The article goes on to describe in some specific detail how BPM has helped Norfolk, VA maintain, and often enhance, service levels, meeting increased citizen expecations despite budget cuts.

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Excitement is definitely in the air, and we’re all busy with final preparations for another excellent conference.  I for one am psyched to gain insight from Michael Weber – our keynote speaker, to attend Clay Richardson’s discussion about using capability maps to connect EA and BPM, and for the unveiling of our new product innovations – trust me, they are very cool.

I am also very excited to attend the many fantastic sessions featuring our brilliant customers, partners, and employees who have some amazing insights and ideas to share with everyone. Definitely check out the blog next week, because I will be posting throughout both days at the conference!

Ok, let’s be honest – it seems like I’m excited for everything (and it’s true!). What sessions are you excited about?

Like I said, time is flying, and the user conference will definitely be here before we know it! So if you haven’t registered yet – what are you waiting for?

“You may delay, but time will not.” – Benjamin Franklin

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During the conference we will be unveiling new product innovations. Two new products slated for release this year will give Metastorm customers the power to take modeling to the cloud, share and collaborate on goals, capabilities and processes, and empower users with a new workspace that will increase productivity and visibility, and leverage information and capabilities across the Metastorm Enterprise software suite.

An exciting new session has also been recently added! Clay Richardson, Senior Analyst with Forrester will present: “How Capability Maps Can Bridge the Gap Between EA & BPM – Disciplines and Technology”

We’ve assembled an impressive lineup of speakers from numerous industries who will share best practices, lessons learned and other insights that will prove invaluable to your Metastorm projects. Check out the conference’s loaded speaking agenda here!

A few speakers have written guest blog posts that you can also check out:

The Art of the Peel – Pat Bleasdale, Wilmington Trust

Planes, Planning and Process Improvement – Brian Chaney, Copper River IT

Solving Pharma’s 11 Billion Dollar Revenue Leakage Problem – Ethan Smith, Metastorm

Stay tuned, because there are more to come in the next few weeks as we approach the conference!

So if you haven’t already registered, why wait? You definitely don’t want to miss this year’s conference!

The Metastorm 2010 Global User Conference will take place May 18-19 at the Baltimore Marriott Waterfront. We look forward to seeing everyone here in Baltimore for another fantastic conference filled with interaction, insight, ideas and inspiration!

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We resolve to make this site more interesting, dynamic and useful than ever before.

Our first major improvement begins Thursday with a post from Francois Potgieter, Business Unit Manager of Bytes Technology Group. Going forward we will feature guest posts from both internal and external experts to provide greater insight into all things process.

We really look forward to expanding our collection of voices to create more variety and perspective, and to continually engage our community with exciting and useful content.

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Of course this new, unwavering display of willpower and drive usually lasts until around March when gym attendance slowly trickles back to its normal, pre-resolution-season numbers. But there are always those dedicated few who come out on top – leaner, more agile and energized, and of course, healthier and more resilient than ever before.

A recent Financial Times post outlines ways that we can increase our chances of being successful with our fitness resolutions – one being to enlist a personal trainer. Another important element to a successful resolution season (and beyond!) is of course, to evaluate the way we treat our bodies – Are we drinking enough water? Are we wasting calories on poor food choices? Are we getting enough sleep, or spending too much time watching television?

This really comes down to one essential question— Are we allocating our time and resources to ensure that our bodies are running at optimal efficiency?

A few months ago I explained that businesses are just like the human body – living, growing and continually changing. So shouldn’t you pay attention to how you allocate your time and resources within your organization? Just like your body, your business can also get Lean to become more agile and productive, and healthier and more resilient than ever!

Set a fitness resolution for your business in the New Year, and let us be your personal trainer! You can fast track your efforts to get Lean in 2010 with help from Metastorm’s Enterprise Architecture and Business Process Management software. Using Metastorm as your platform for getting Lean will enable you to:

• Analyze your operations and infrastructure to identify underutilized resources,
• Run process scenarios to figure out how to accelerate cycle times and improve results,
• Identify where time is wasted and improve on those business processes,
• Automate processes to increase efficiency, save money, and become more agile – do more with less, and
• Give your employees a toolset that will make them more productive from Day One.

With Metastorm’s help your organization can lose the ‘fat,’ accelerate results and rev up the corporate metabolism!

Want to know more about your organization’s connection to the human body? Read this recent article by Laura Mooney, Vice President of Corporate Communications at Metastorm.

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Well, one can hope anyways.

Nonetheless, this year’s “winners” certainly faced some serious competition.

My favorite moment on Fortune’s list is number 18- Anthony Armatys being paid a six-figure salary for five years for a job that he didn’t even have (somewhat similar to the character Milton in the movie Office Space).

But seriously—this kind of stuff happens in real life! Although both of the salary mishaps are grotesque examples, costly oversights on a smaller scale happen every day. Added up, these can cause some serious problems—squandered resources, lack of visibility and inefficiency are wasteful at best and disastrous at worse (think about the banking crisis—if banks had a little more visibility it could have played out much differently).

So what can we learn from history to avoid repeating it? If you don’t have visibility and control over your simplest processes (payroll for example) then you could be in for some serious problems.

This is yet another reason why CIOs have made business process management (BPM) a top priority for 2010—BPM enables businesses to optimize their processes for increased agility while providing visibility into who is doing what and how resources are being managed—fostering accountability and control.

Who knows? With the functionality provided by BPM you could have one of the smartest moments in business in 2010—a much more admirable achievement.

Learn how one Metastorm customer used Metastorm BPM® to increase visibility, accountability and control across the organization while achieving greater enterprise agility and efficiency.

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Happy Holidays!

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This philosophy holds true in today’s business environment—if businesses do not adjust and evolve in response to past mistakes and poor market conditions, they will not be successful.

Good athletes also continually adjust their technique and their strategy to find ways to accelerate their game. Consider swimmer Michael Phelps and pole vaulter Sergey Bubka for example:

• After winning eight gold medals and breaking eight Olympic records in the 2008 Beijing Olympic Games, Phelps changed his ‘perfect’ stroke technique hoping that it would increase his speed.

• Subsequent to clearing the decidedly impossible 20-foot barrier, six-time Olympic gold medalist Bubka commented that, “My jump was imperfect, my run-in was too short, and my hands were too far back at takeoff. When I manage to iron out these faults, I am sure I can improve.”

These champions saw, even in their seemingly flawless performance, areas for improvement, and evolved to keep themselves ahead of the competition.

Businesses can learn a lot from an athlete’s mindset—always reach for a greater achievement level, and never be satisfied. Performance athletes examine their technique and make changes to become more agile, fluid and conditioned, and to eliminate wasted energy. To survive and thrive, businesses need this very same mindset and approach- they must be in peak condition and run with optimal efficiency.

At some point all businesses and all athletes will face tough competitors and environments, and must be prepared to overcome these challenges. To ensure their continued success, Phelps and Bubka understood that they had to stay a step ahead of the game. Making the right technology investments is critical for businesses to gain and maintain this same competitive advantage to stay a step ahead of the game, and to succeed in today’s business environment.

Essential software tools, Business Process Management (BPM), Business Process Analysis (BPA) and Enterprise Architecture (EA) help your business run at peak performance—enabling you to continually see where you are and where you are wasting energy and resources, identify where you want to be, tweak and test potential changes, and execute your new agile, streamlined enterprise to give your business a competitive advantage no matter how rough the playing field may become.

Check out our website to learn how Metastorm Enterprise, our unique integrated product suite of BPM, BPA and EA can help your business gain a competitive advantage to beat out the competition.

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The economic difficulties of the past year have undoubtedly changed the business world forever.  Major corporations like General Motors, Circuit City, Ritz Camera and KB Toys declared bankruptcy as the IPO market screeched to a halt. Assets were toxic, banks were distrusted, and corporations around the world tightened their belts and reevaluated the way they do business. Enter, the ‘new normal.’

On this very day in 1862, Abraham Lincoln addressed the United States Congress. “The dogmas of the quiet past are inadequate to the stormy present. The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew and act anew,” he said.

Likewise, to succeed in the new normal, we too must think anew and act anew. The old dogmas of business are exactly that—old. Today’s ‘stormy present’ demands a totally novel approach to business.

By its very definition, technology is novel. Making the right IT investments is integral to your organization’s ability to not only survive, but to thrive in the new normal.

Together Business Process Management (BPM), Business Process Analysis (BPA) and Enterprise Architecture (EA) will help your organization see what it has, think about how to best allocate its assets, and do things in the optimal way—enabling your organization to gain the competitive advantage that it needs to ‘rise with the occasion’ while virtually guaranteeing significant ROI.

Metastorm’s unique, integrated suite of BPM, BPA and EA software can help your organization see, think and do effectively to realize optimal efficiency.

After all, simplification and efficiency are what the new normal is all about.

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In fact, Metastorm has an array of products that can help organization maximize their SAP investment and better manage their critical business processes. The Metastorm Enterprise platform provides multiple points of SAP integration to address challenges faced by SAP customers.

These products include:

• Metastorm ProVision® Connect for SAP provides a comprehensive interface between the Metastorm ProVision enterprise architecture and business process analysis suite and SAP Solution Manager. ProVision Connect offers an efficient and cost-effective way to start a process-modeling project while upgrading to SAP ERP 6.0, the latest version of SAP enterprise resource planning system.

• The Metastorm Knowledge Exchange® repository has achieved “Powered by SAP NetWeaver” qualification, allowing direct integration with the Java application server and Portal Business Package functionality of the SAP NetWeaver platform.

• Metastorm BPM® can utilize all available NetWeaver web services for process development and execution. All processes and data can also be exposed for use by NetWeaver, which can interact with Metastorm BPM processes and data via web services. It also features a complete set of JSR 168-compliant portlets.

Read this case study to find out how one organization successfully integrated Metastorm BPM with its existing data and legacy applications, including SAP.

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