Posted by: Michelle Dufty in: ● May 17, 2013
We’re Talking Smart Process Applications for Financial Services We have all heard the story before: organizations trying to become more customer-centric but can’t because they are held back by ageing applications and siloed operations that leave them unable to keep up with the demands of the modern customer. I have been working a lot recently [...]
Posted by: Derek Weeks in: ● March 5, 2013
Last week, I helped kick off OpenText’s EIM Days in Washington DC (the first of 22 cities we will visit) with a conversation around OpenText’s Smart Process Applications. Smart Process Applications are near and dear to our heart at OpenText as they encompass not just BPM and DCM technologies, but bring our integrated EIM portfolio (e.g., [...]
Posted by: Deb Miller in: ● February 6, 2013
This is a CMSWire cross-post. I am increasingly interested these days in solutions that meet industry-specific requirements. Vertical solutions are compelling because they focus on solving a critical pain point or gaining a competitive advantage within an industry.