Because Process Matters

File for ‘Process Improvement’ Category

Who Drives an Enterprise Architecture Initiative?
Part 3

Posted by: Alison Cooley in: ● June 17, 2011

Enterprise Architecture (EA) projects are often thought to be initiated solely by the IT department. Depending on the situation, this isn’t always the case. In the past two posts of this series we have discussed how EA initiatives can be driven by enterprise architects or IT, but these two groups aren’t the only people who [...]

Things happen. Are you prepared?

Posted by: Sandra Moran in: ● May 19, 2011

Unexpected events happen. Things don’t go as planned. Accidents, faulty equipment, property damage, safety violations, public safety threats, and personnel incidents are just a handful of events that can cause organizations to quickly react. It’s how you handle these unexpected incidents that can determine their severity and your exposure. Incidents – big or small – [...]

Six Strategies for a Successful Center of Excellence

Posted by: Alison Cooley in: ● April 14, 2011

Few organizations, less than 20% according to a recent study by Robert Kaplan and David Norton, are able to execute successfully on their business strategy1. Implementing the right business improvements is nearly impossible when you have no clear understanding of how your business’ strategy, processes, people and content are interconnected.  Many of today’s successful organizations [...]

The Dynamic Side of BPM

Posted by: Alison Cooley in: ● March 23, 2011

One goal of business process management (BPM) is to automate and streamline human-centric business processes with the intent of benefiting from lower costs, increased productivity, greater control and better response times.  However, not all processes are easily automated and governed.  Many organizational processes are often unstructured in their nature and simply cannot be mapped out [...]

3 Reasons Organizations Need Capability Maps

Posted by: Alison Cooley in: ● March 16, 2011

Organizations are made up of thousands of capabilities, each individually responsible for what the organization must do to successfully perform any type of business activity.  With thousands of capabilities supporting multiple business units, it becomes difficult to see and understand how the people – and the technology that supports them – work together to perform [...]

Change is Necessary – But Can Your Organization Handle It?

Posted by: Process Matters Blogger in: ● February 15, 2011

Having trouble managing ongoing business transformation projects – large or small? You’re not alone.  Last week, I held a webinar in which I discussed how business transformation efforts are often unsuccessful— and an overwhelming majority agreed.    When I asked the attendees to describe their ability to handle major and ongoing changes within their organization [...]


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