File for ‘Metastorm BPM’ Category
3 Tips to Improve New Client On-boarding
Posted by: Alison Cooley in: ● September 27, 2011
In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at [...]
Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements
Posted by: Deb Miller in: ● September 26, 2011
I just returned from this year’s Forrester Business Process Conference (#BPF11) in Boston and once again gained some great industry insights. I was especially taken by the keynote from Forrester’s Craig Le Clair who has done some outstanding work on the role of dynamic or adaptive case management in achieving business improvement. Craig was joined [...]
Must See Guide to Forrester Business Process Forum 2011
Posted by: Wendy Werve in: ● September 20, 2011
The Forrester Business Process Forum in Boston, Mass. is just three days away, and they’ve put together two jam-packed days of keynote addresses, cutting-edge sessions and networking designed to help attendees better understand the new trends in customer engagement. Taking a look at the agenda, which is available online, we’ve put together a short list of [...]
OpenText Metastorm Named KMWorld Magazine Trend-Setting Product of the Year
Posted by: Process Matters Blogger in: ● September 16, 2011
We are thrilled to announce that for the 7th consecutive year, OpenText Metastorm’s enterprise portfolio has been named as a Trend Setting Product of 2011 by KMWorld Magazine! KMWorld recognizes OpenText Metastorm for demonstrating clearly identifiable technology breakthroughs that service a full spectrum of constituencies, especially customers, while seamlessly integrating into enterprise-wide environments. This year [...]
Doing More with Less, the Smart Way
Posted by: Sandra Moran in: ● August 17, 2011
A few weeks ago I was paging through an issue of Mother Jones and the article, “All Work and No Pay: The Great Speedup” caught my eye. The story discussed how more and more, managers are asking their employees to take on heavier workloads with longer hours without any incentives. What was even more striking [...]
Three Big Topics in Financial Services
Posted by: Alison Cooley in: ● August 4, 2011
In the wake of this historic, global economic downturn there is little room for error among financial services companies. Volatile market conditions, impending regulatory requirements, and an intense competitive atmosphere have banking and insurance companies of all sizes rethinking risk, streamlining operations, and seeking new ways to create a more adaptable enterprise. Now, more than [...]
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