File for ‘IT Spending’ Category
The Curious Case of the Courts’ CIO: How ACM Solves the New Service Delivery Challenge
Posted by: Deb Miller in: ● January 8, 2013
This is a CMSWire cross-post. Let’s start 2013 by considering how the CIO function can deliver new solutions to your enterprise when as much as 80 percent of the IT budget goes to just keeping the lights on, maintaining your current systems. With market conditions forcing increased cost cutting, and a distinct trend to place [...]
City of Norfolk Improves Citizen Service Despite Lean Times
Posted by: Metastorm PR in: ● June 3, 2010
CivSource, a premiere publication writing about technology and policy issues facing state and local governments in the United States, recently wrote a detailed story on Metastorm customer City of Norfolk, VA. CivSource editor Jeff Smith met with and interviewed Mary White, Norfolk’s leader in business process automation, at the recently concluded 2010 Metastorm Global User [...]
Agile business processes for a changing environment
Posted by: Metastorm PR in: ● June 3, 2009
These days organizations both large and small must be cognizant of external forces that can impact their business. An environmental disaster could play havoc on supply chains. A disease pandemic could have a significant impact on the demand for related healthcare products. A new administration could also bring new regulations impacting existing business processes, while [...]
