Posted by: Patricia Bleasdale in: ● June 15, 2010
I have been working with clients on complex projects for around 20 years. In that time, I have run across only one (that’s 1, count it….) project in which the technology mix was more complicated than the ‘”people issues.”’ Unfortunately, the human component of BPM is freighted with nuances that many people are not equipped [...]
Posted by: Tom Holmberg in: ● May 3, 2010
“It was the best of processes; it was the worst of processes…”
Charles Dickenson’s A Tale of Two Cities describes the economic disconnect between the lavish lifestyles of the French Monarchy and the marginalized citizens of France.
This same drama plays out in organizations where regional departments insist on maintaining their own processes in order to [...]
Posted by: Patricia Bleasdale in: ● March 23, 2010
A few years ago, Donald Trump wrote The Art of the Deal, a colorful bit of biography which discussed his approach to influencing people and building his real estate empire. Copping his catchy title, I want to talk about ‘The Art of the Peel,’ an approach to working with BPM clients to ‘peel the onion’ [...]
Posted by: Brian Chaney in: ● March 3, 2010
Today’s guest blogger, Brian Chaney, was recently featured on a Metastorm webinar, “Get Leaner Faster with Business Process Management,” that discussed best practices to kick start a Lean initiative using a Business Process Management (BPM) tool.
En route home from one of my latest trips, I received an email asking me to write a blog post about business [...]
Posted by: Francois Potgieter in: ● January 14, 2010
A very good friend once asked me to write her a short blog post; said it at least needs to be smart, but with flare to be interesting and informative, yet relatable and certainly not boring. A walk in the park – albeit the bush in deepest, darkest Africa.
Once, while at the breakfast table in [...]