File for ‘Customers’ Category
Think Big: Extending BPM Across Your Organization
Posted by: Sandra Moran in: ● November 30, 2011
In my blog post last month I covered a few of the lessons learned by early BPM adopters on how to begin a business process management (BPM) initiative. Based on many early BPM successes, we have seen the focus of BPM projects shift from just streamlining and improving a few key processes within their organization [...]
3 Tips to Improve New Client On-boarding
Posted by: Alison Cooley in: ● September 27, 2011
In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at [...]
7 Reasons You Want to Attend the OpenText BPM User Summit!
Posted by: Elizabeth Edwards in: ● September 1, 2011
For the past nine years Metastorm has hosted its Global User Summit, designed to offer our customers and partners the opportunity to extend their ROI, hear success stories from industry peers and learn first-hand what is in the pipeline for upcoming products and services. This year is no different. In fact, we are thrilled to [...]
Who Drives an Enterprise Architecture Initiative?
Part 3
Posted by: Alison Cooley in: ● June 17, 2011
Enterprise Architecture (EA) projects are often thought to be initiated solely by the IT department. Depending on the situation, this isn’t always the case. In the past two posts of this series we have discussed how EA initiatives can be driven by enterprise architects or IT, but these two groups aren’t the only people who [...]
Who Drives an Enterprise Architecture Initiative?
Part 2
Posted by: Alison Cooley in: ● June 8, 2011
Depending on the scenario, enterprise architecture projects can be led by different people and groups within an organization. In the first of our three-part series published last week, we discussed a customer case study where enterprise architects drove the need for implementing an EA solution, but this is just one example. With a powerful enterprise [...]
Who Drives an Enterprise Architecture Initiative?
Posted by: Alison Cooley in: ● June 2, 2011
Who drives an enterprise architecture initiative? Does it come from an enterprise architect? Maybe it’s a request from IT? Or perhaps it comes from a business unit looking to solve a serious and specific problem… Of course the answer really depends on the problem you are trying to solve. The reality is that any of [...]
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