File for ‘Business Process Management (BPM)’ Category
Putting the “Super” in QSuper
Posted by: Michelle Dufty in: ● May 17, 2013
We’re Talking Smart Process Applications for Financial Services We have all heard the story before: organizations trying to become more customer-centric but can’t because they are held back by ageing applications and siloed operations that leave them unable to keep up with the demands of the modern customer. I have been working a lot recently [...]
OpenText Smart Process Applications: At the Intersection of Social Street and Core Systems Ave
Posted by: Derek Weeks in: ● March 5, 2013
Last week, I helped kick off OpenText’s EIM Days in Washington DC (the first of 22 cities we will visit) with a conversation around OpenText’s Smart Process Applications. Smart Process Applications are near and dear to our heart at OpenText as they encompass not just BPM and DCM technologies, but bring our integrated EIM portfolio (e.g., [...]
The Many Faces of Case Management: Operational Excellence for the Energy Sector
Posted by: Deb Miller in: ● February 6, 2013
This is a CMSWire cross-post. I am increasingly interested these days in solutions that meet industry-specific requirements. Vertical solutions are compelling because they focus on solving a critical pain point or gaining a competitive advantage within an industry.
The Curious Case of the Courts’ CIO: How ACM Solves the New Service Delivery Challenge
Posted by: Deb Miller in: ● January 8, 2013
This is a CMSWire cross-post. Let’s start 2013 by considering how the CIO function can deliver new solutions to your enterprise when as much as 80 percent of the IT budget goes to just keeping the lights on, maintaining your current systems. With market conditions forcing increased cost cutting, and a distinct trend to place [...]
Case Management Top Influencers Study: System Integrators and Vendors Driving Case Management Knowledge, Growth, Adoption and Evolution
Posted by: Michelle Dufty in: ● November 8, 2012
Continuing our series of articles announcing The Case Management Top Influencers within specific segments of the Case Management community, we’re excited to unveil the most influential system integrators and vendors driving Case Management knowledge, growth, adoption, and the ideas to evolve Case Management into a more strategic business platform. View the list of system integrators [...]
