Because Process Matters

BPM in a down economy

Posted by: Metastorm PR on: February 3, 2009

It is no surprise that corporate budgets are tight – from product development and travel expenses to general operational costs, businesses are under intense scrutiny to explain how various expenses will increase efficiency and productivity in their organization. If a cost cannot be justified in this sense, it is (not surprisingly) unlikely that it will be approved.

All of this points to a need for better understanding of business processes and automation to drive efficiency. In a recent article in Computer Business Review, writer Jason Stamper identified the top 10 most recession-proof IT sectors and placed integration and BPM at number seven on his list, noting its promise of enabling business process optimization (automation and analysis) is “fairly attractive in an economic downturn.”

Among the many lessons learned from the financial crisis, it is now more crucial than ever for IT departments to evaluate how they approach their business processes. BPM software can ensure that the organization is running as efficiently as possible – whether our economy is prospering or weathering a downturn.

Dave McCoy, vice president of BPM research for Gartner recently launched a blog that will focus on BPM and cost management. In fact, Gartner now has an internal research team that will make this a weekly research topic, an initiative that certainly attests to the growing interest in BPM investments this year!

We’ll make this a reoccurring topic as well to demonstrate how some of Metastorm’s customers have realized amazing cost benefits by automating processes in their organization – or even across their entire enterprise.

Have you seen efficiency and cost savings improvements in your organization through process automation? Do you agree that BPM spending may be somewhat recession proof?

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2 Comments to "BPM in a down economy"

1 | Neil Ward-Dutton

3 February 2009 ● 8:48 pm

Great to see you blogging, Metastormers! Re: this particular topic, I’m just in the process (no pun intended) of finalising a research report for MWD that looks at the outlook for BPM in 2009 (BPM is the subject of one of our continuous research programs). In short: we’re confident that – though it’s perhaps unwise that BPM is completely “recession-proof” – BPM activity will progress strongly in 2009. BPM’s value has several angles: for those companies needing to trim costs it can drive efficiency and operational excellence; for those wanting to leapfrog the competition (perhaps they’ve been sensible and hoarded cash in the good times) it can provide a boost to product/service innovation. There’s even more to it than that, in fact.
So in short: 2009 looks to be a strong year for BPM.

2 | Simon Holloway

4 February 2009 ● 5:05 pm

Having just finished at the end of 2008 a big review of 24 BPMS products or which Metastorm was one, we came up with some similar conclusions about the importance of BPM in the current economic situation. For many organisations they have been through over the last 2 decades vast improvement packages under the names of TQM, Lean, Six Sigma – all of which have seen the fat taken out of the way companies do business internally. Its that word internally that is rub, because todays business process for many orgnaisations cross organisational and international boundaries. The 3rd new piece of the jigsaw is that the partners involved in these processes are smaller. So the challenge facing BPMs vendors is about providing through partners vertical solutions that tackle todays problems and being able to deliver an initial ROI not in 3 months but now in 1!!!!

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