Because Process Matters

BPM for healthcare part 2

Posted by: Metastorm PR on: April 15, 2009

On April 9, the presidential administration announced that the Department of Defense (DoD) and Department of Veterans Affairs will begin creating lifetime electronic health records to allow the departments to easily share veterans’ records. According to a Federal Computer Week article, the Joint Virtual Lifetime Electronic Record will contain administrative and health information taken from the time people enter the military service through their lives as veterans.

Veterans experienced delays in processing their benefits because paperwork is lost or held up. With an electronic system, this would give all veterans affairs sites access to the complete medical record, reduce administrative mistakes, and prevent delays associated with lost documents.

In some of our previous blog posts, we presented case studies in which paperwork is often the culprit for delaying processes. Hospitals are slowly but surely transitioning from the paper-based world to a digital one with the help of information technology. Further, streamlining administrative processes while continuing to invest in patient care is not mutually exclusive, commented a Metastorm executive in this HealthCare IT News article.

Similarly, the administration is committed to improving quality of care by investing in healthcare IT. In this February blog post, we discussed how by automating processes through BPM, hospitals can become more efficient while improving patient care by reducing the amount of time needed to manually process tasks. BPM technology can transform the many processes involved with running a hospital organization – from reducing paperwork and managing records effectively to improving communication across hospitals and improving data management.

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