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A Tale of Two Processes
Posted by: Tom Holmberg in: ● May 3, 2010
“It was the best of processes; it was the worst of processes…” Charles Dickenson’s A Tale of Two Cities describes the economic disconnect between the lavish lifestyles of the French Monarchy and the marginalized citizens of France. This same drama plays out in organizations where regional departments insist on maintaining their own processes in [...]
