Archive by Author
It’s the People, Stupid!
Posted by: Patricia Bleasdale in: ● June 15, 2010
I have been working with clients on complex projects for around 20 years. In that time, I have run across only one (that’s 1, count it….) project in which the technology mix was more complicated than the ‘”people issues.”’ Unfortunately, the human component of BPM is freighted with nuances that many people are not equipped [...]
The Art of the Peel
Posted by: Patricia Bleasdale in: ● March 23, 2010
A few years ago, Donald Trump wrote The Art of the Deal, a colorful bit of biography which discussed his approach to influencing people and building his real estate empire. Copping his catchy title, I want to talk about ‘The Art of the Peel,’ an approach to working with BPM clients to ‘peel the onion’ [...]
