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3 Tips to Improve New Client On-boarding
Posted by: Alison Cooley in: ● September 27, 2011
In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at [...]
Three Big Topics in Financial Services
Posted by: Alison Cooley in: ● August 4, 2011
In the wake of this historic, global economic downturn there is little room for error among financial services companies. Volatile market conditions, impending regulatory requirements, and an intense competitive atmosphere have banking and insurance companies of all sizes rethinking risk, streamlining operations, and seeking new ways to create a more adaptable enterprise. Now, more than [...]
Who Drives an Enterprise Architecture Initiative?
Part 3
Posted by: Alison Cooley in: ● June 17, 2011
Enterprise Architecture (EA) projects are often thought to be initiated solely by the IT department. Depending on the situation, this isn’t always the case. In the past two posts of this series we have discussed how EA initiatives can be driven by enterprise architects or IT, but these two groups aren’t the only people who [...]
Who Drives an Enterprise Architecture Initiative?
Part 2
Posted by: Alison Cooley in: ● June 8, 2011
Depending on the scenario, enterprise architecture projects can be led by different people and groups within an organization. In the first of our three-part series published last week, we discussed a customer case study where enterprise architects drove the need for implementing an EA solution, but this is just one example. With a powerful enterprise [...]
Who Drives an Enterprise Architecture Initiative?
Posted by: Alison Cooley in: ● June 2, 2011
Who drives an enterprise architecture initiative? Does it come from an enterprise architect? Maybe it’s a request from IT? Or perhaps it comes from a business unit looking to solve a serious and specific problem… Of course the answer really depends on the problem you are trying to solve. The reality is that any of [...]
Six Strategies for a Successful Center of Excellence
Posted by: Alison Cooley in: ● April 14, 2011
Few organizations, less than 20% according to a recent study by Robert Kaplan and David Norton, are able to execute successfully on their business strategy1. Implementing the right business improvements is nearly impossible when you have no clear understanding of how your business’ strategy, processes, people and content are interconnected. Many of today’s successful organizations [...]
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