Last week, we had a blog post about sustainable business and green IT discussing how paperless transactions can help companies become more environmentally friendly by using less paper resources. In keeping with this practice, one law firm in Louisiana sought automation both to reduce its supply cost and carbon footprint, as well as to create an auditable and fully visible work environment.

The firm chose Metastorm BPM to streamline the New Business Intake procedure, and then to further automate its Conflict Approval procedure. Using Metastorm, the firm also is striving to become a more paperless practice, broadening its process capabilities, and enabling it to improve productivity and optimize resources.

The law firm’s business users immediately embraced the automated New Business Intake Process for its success as a green initiative, and soon afterward celebrated the new process as being infinitely more efficient and easier to execute than the previous cumbersome paper process.

The firm reports that since automating its New Matter Intake Process with Metastorm BPM, it has experienced a significant decrease in its overall paper usage–adding to the firm’s endeavor to ”go green” and reduce its hard costs. Users have benefited from the time-savings associated with automation, as cumbersome paperwork is no longer manually routed through the firm’s three locations. Furthermore, human error has been greatly reduced with the implementation of mandatory fields and data validation. The newly auditable and fully visible work environment has not only eliminated the problems associated with missing or incomplete paperwork, but has also expedited the entire process since any matter can be elevated if not addressed in a timely manner.

Ultimately, because of the agility created by using Metastorm BPM, the firm is serving its customers’ needs more quickly and efficiently–allowing attorneys to continually focus on their clients, not on paperwork. As it looks to the future, the firm plans to continue its endeavors to experience process improvement in other areas of its firm.

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