About

Because Process Matters is intended to increase awareness about all things process by keeping our readers up to date with news, thought leadership discussions and our perspectives on issues that impact business process improvement at all levels – from efficiency and productivity to complete business transformation.

About OpenText Business Process Solutions

With the focus of business process management (BPM) shifting from automation to innovation, differentiation, business agility, and improved customer satisfaction, OpenText BPS’s software suite provides the necessary solutions to retain your competitive edge in this age of transformation.

Over 3,100 customers trust OpenText BPS for process management increase efficiency and effectiveness through a highly individualized user experience that empowers the people that do the work.

OpenText BPS is supported by a strong global partner network including SAP®, Microsoft® and Oracle®. OpenText BPS’s industry leadership has been recognized by global IT analyst firms including Gartner, Forrester, IDC and others.

For more information about OpenText Business Process Solutions, go to www.opentextbpm.com.

Because Process Matters Contributors

Michelle Dufty
Michelle Dufty is the Director of Product Marketing for Dynamic Case Management Solutions at OpenText. She defines the strategy, messaging, positioning, and oversees the go-to-market campaign initiatives for Case Management. Michelle has over 17 years of product marketing, product management, sales engineering, and consulting experience from the management consulting and enterprise software industry, defining and marketing technology solutions to support customer’s requirements. Follow Michelle on Twitter @MDufty.

Deb Miller
Deb Miller is Director of Market Development, Business Process Solutions, OpenText. Her work focuses on industry strategies for business process improvement. Her career includes more than 20 years of global industry experience with GE.  Ms. Miller has served as a study group contributor to the President’s National Infrastructure Advisory Council and is a Six Sigma Green Belt. Follow Deb on Twitter @DebsG360.

Lubor Ptacek
Lubor Ptacek is Vice President of Product Marketing for OpenText and is responsible for all product marketing activities for the OpenText ECM suite. His responsibilities range from messaging and market intelligence to analyst and public relations. With 20 years of experience in the enterprise software industry, Lubor has worked in a variety of positions in marketing, product marketing, and product management. Prior to joining OpenText, Lubor held various roles at EMC, Documentum, Vignette, and Novell. Follow Lubor on Twitter @lptacek.

Ethan Smith
Ethan Smith is the Director of Life Sciences, Business Process Solutions, OpenText where he oversees business and account development, as well as solution creation for its Life Sciences customers, partners and prospects. Ethan has extensive experience in business process consulting in life sciences including enterprise BPM strategies and centers of excellence. He has driven process initiatives across the research and development, sales operations, incentive compensation, physician spend management and compliance functions.

Derek Weeks
Derek joined OpenText in 2009 bringing more than 18 years of product management and marketing experience in the enterprise software market.  Derek is responsible for the commercialization and marketing strategies of OpenText’s BPM and Case Management Solutions. In July 2011, OpenText process and case management applications were honored with the Microsoft ISV Partner of the Year award. Follow Derek on Twitter @WeeksTweets.