Because Process Matters

Archive for September 2011

3 Tips to Improve New Client On-boarding

Posted by: Derek Weeks in: ● September 27, 2011

In its nature, new client on-boarding is prone to error. For example, to bring on a new customer a financial services firm often goes through redundant, manual paper-intensive processes – producing bottlenecks so large that it takes several weeks, or even months, for a customer to be fully integrated. The process, while seemingly effective at [...]

I just returned from this year’s Forrester Business Process Conference (#BPF11) in Boston and once again gained some great industry insights. I was especially taken by the keynote from Forrester’s Craig Le Clair who has done some outstanding work on the role of dynamic or adaptive case management in achieving business improvement. Craig was joined [...]

Must See Guide to Forrester Business Process Forum 2011

Posted by: Derek Weeks in: ● September 20, 2011

The Forrester Business Process Forum in Boston, Mass. is just three days away, and they’ve put together two jam-packed days of keynote addresses, cutting-edge sessions and networking designed to help attendees better understand the new trends in customer engagement. Taking a look at the agenda, which is available online, we’ve put together a short list of [...]

Fall 2011 Survey: SharePoint and BPM

Posted by: Derek Weeks in: ● September 19, 2011

Every six months we run a survey about how people are using SharePoint.  Some surprising results have been revealed.  For instance, in the survey running now through October 1st, we see that BPM/workflow is the #1 third-party app being considered for running on top of the SharePoint platform.  In the last survey from Winter 2011, [...]

OpenText Metastorm Named KMWorld Magazine Trend-Setting Product of the Year

Posted by: Derek Weeks in: ● September 16, 2011

We are thrilled to announce that for the 7th consecutive year, OpenText Metastorm’s enterprise portfolio has been named as a Trend Setting Product of 2011 by KMWorld Magazine! KMWorld recognizes OpenText Metastorm for demonstrating clearly identifiable technology breakthroughs that service a full spectrum of constituencies, especially customers, while seamlessly integrating into enterprise-wide environments. This year [...]

7 Reasons You Want to Attend the OpenText BPM User Summit!

Posted by: Derek Weeks in: ● September 1, 2011

For the past nine years Metastorm has hosted its Global User Summit, designed to offer our customers and partners the opportunity to extend their ROI, hear success stories from industry peers and learn first-hand what is in the pipeline for upcoming products and services. This year is no different. In fact, we are thrilled to [...]


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