Archive for June 2010
BPM for Quality – Insurance Exec Shares Insights
Posted by: Derek Weeks in: ● June 22, 2010
Who does not want to improve quality within their organization? Methodologies and frameworks such as Six Sigma and Lean were developed specifically to help people structure Quality initiatives. One lesser known but fast growing approach to quality is to leverage business process management (BPM) technology to help drive process improvement. BPM is particularly effective because [...]
It’s the People, Stupid!
Posted by: Patricia Bleasdale in: ● June 15, 2010
I have been working with clients on complex projects for around 20 years. In that time, I have run across only one (that’s 1, count it….) project in which the technology mix was more complicated than the ‘”people issues.”’ Unfortunately, the human component of BPM is freighted with nuances that many people are not equipped [...]
Metastorm’s Neal Lohmann discusses BPM and healthcare compliance in KM World
Posted by: Metastorm PR in: ● June 8, 2010
Metastorm was featured in the June 2010 issue of KM World, in an article that brings up some really interesting points about compliance in the healthcare industry. The piece, aptly titled “Compliance: strategies for healthcare,” discusses technologies that healthcare providers use to meet both regulatory and hospital policy requirements. A section of the article highlighted [...]
City of Norfolk Improves Citizen Service Despite Lean Times
Posted by: Metastorm PR in: ● June 3, 2010
CivSource, a premiere publication writing about technology and policy issues facing state and local governments in the United States, recently wrote a detailed story on Metastorm customer City of Norfolk, VA. CivSource editor Jeff Smith met with and interviewed Mary White, Norfolk’s leader in business process automation, at the recently concluded 2010 Metastorm Global User [...]
