Posted by: Process Matters Blogger in: ● September 3, 2009
With increasingly high regulatory pressure and costs, today more than ever accounting firms face many challenges. In such a climate, customer service becomes a key differentiating factor that gives accounting firms the competitive advantage they need to excel. Seeking to enhance its customer experience, this leading US accounting and business advisory firm implemented Metastorm BPM® [...]
Posted by: Process Matters Blogger in: ● September 1, 2009
It’s that time of year again: whether you’ve noticed the seemingly unremitting onslaught of computer commercials, or have endured your middle-schooler’s incessant pleas for a new smart phone, there’s no denying that the “back to school” excitement has arrived, and if there’s one thing you can’t avoid during the late-summer school hype, it’s the constant [...]