Mending your Lending
Posted by: Deb Miller on: May 17, 2012
Loan processes are complex. From loan origination to underwriting to closing, there are many moving parts for each application, creating unwanted and unnecessary bottlenecks along the way.
Earlier this year we formally surveyed banking executives from across North America to help us better understand the pitfalls within loan processing. One of the most surprising results was that half of the executives surveyed rate their loan processing environment as either lagging the competition or merely adequate. We recently launched an extended, global, version of the survey and invite you to participate at http://svy.mk/KTr2S5.
High-Velocity BPM Comes to the Cloud
Posted by: Derek Weeks on: April 24, 2012
For years, we have been known for our ability to rapidly deliver BPM solutions to our clients. It is also known that as a result of our intuitive user experience, many of our customers have quickly become self-sufficient in building a large portfolio of automated processes across their businesses. Many customers have over hundreds processes automated, supporting thousands of users. This ability to deliver high quality, high integrity process-enabled applications to our customers is a value that we’ve termed high-velocity BPM. And today, that value is getting stronger.
Must-See Guide to #GartnerBPM!
Posted by: Process Matters Blogger on: April 16, 2012
It’s that time of year again – the Gartner BPM Summit – where all of the business process management (BPM) gurus are set to gather together in Baltimore to discuss what is going on in the BPM world.
The hot topics this year, not surprisingly, include case management, mobility, gamification and social media, and basic and next-generation BPM.
Expanding the Envelope of BPM
Posted by: Process Matters Blogger on: March 16, 2012
Organizational leaders face difficult decisions when it comes to balancing change against ROI expectations. Does change justify the cost in terms of time, money and resources? At the end of the day, executives are looking solutions that can help them create and sustain an agile business while minimizing waste. Over the years organizations have achieved a tremendous amount of success by using business process management (BPM) tools to do exactly this. Increasing operational efficiency, swiftly responding to new compliance mandates, dramatically improving worker productivity, eliminating bottlenecks and cutting costs are the often touted benefits of BPM. However, despite thousands of BPM success stories, many questions remain about how to get the most out of your BPM investment.
A few weeks ago Clay Richardson Senior Analyst at Forrester Research, Nathaniel Palmer Editor-in-Chief of BPM.com and Donna Tellam, Director, User Experience Specialist of OpenText BPS hosted a roundtable-style webinar in which they discussed some of the lesser-known ways organizations can maximize the value of BPM. Here are a few key takeaways that can help you achieve the best possible return on your BPM investment.
A Rising Tide Lifts All Ships
Posted by: Derek Weeks on: March 5, 2012
How BPM Can Increase Your Overall SharePoint Maturity
Over 43% of organizations deploying SharePoint are looking to purchase workflow or business process management (BPM) add-on applications for the platform, according to the 2011 “How Are Businesses Using SharePoint” survey. Like many businesses deploying SharePoint, usage within the organization expands dramatically as users find it a useful place to store, share and collaborate on content and information. As the base of users expands rapidly across an organization, the amount of content within SharePoint begins to balloon. As the comfort level with SharePoint increases users tend to store more critical documents like invoices, claims, employment applications, loan documents, and contracts. Users then want to utilize SharePoint to distribute, review, amend and approve this critical content. The more critical the content, the more people across the organization want to interact with it to get their work done.
This past week in San Francisco, I was invited to present a paper with Sadie Van Buren on how organizations can improve their SharePoint business process maturity. The business process maturity level definitions were established by Sadie in a collaborative effort with many people across the SharePoint community over the past couple of years. In addition to her business process maturity definitions, the SharePoint maturity model also provides level 100 through 500 definitions for publication, collaboration, business intelligence, search, integration and more. You can find a copy of her maturity model here.
